How Can We Help?

Need help before or after placing an order? Use the FAQs below to help assist or guide your enquiry.

Not sure if a part suits your vehicle? Send us your year, make, model, engine, chassis code or VIN where possible, along with a link to the product you’re looking at. We’ll help confirm whether it is suitable before you order.

Already placed an order? Contact us with your order number and the email address used at checkout, and we’ll help check the latest update for you.

For delivery timeframes and shipping information, please view our Shipping Policy.

Need to return an item or have an issue with your order? Please review our return conditions first, then contact us with your order number, the item you wish to return, and the reason for the return.

You can view the full return process here: Refund Policy.

Looking for a product, checking stock, or wanting to know if something can be ordered in? Send us the product name, brand, part number if available, and your vehicle details if relevant.

Availability can vary between in-stock items, supplier-order products, and special-order parts, so we recommend checking with us before ordering if timing is important.

Interested in working with Shifty Mods, supplying products, or discussing trade opportunities? Contact us with your business details, product range, location, and any relevant information about the enquiry.

We’re always open to hearing from quality brands, suppliers, workshops, and industry partners that align with Shifty Mods.

STILL UNSURE AND NEED ASSISTANCE?

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Returns

Returns within 14 days receive a full store credit refund.

Subject to terms and conditions.

ALL AUSTRALIAN AND NZ LOCATIONS

We ship anywhere via our partner couriers.

Australia Post - Couriers Please - Team Global Express

24/7 support

Contact us anytime via our chat feature or contact page for support.